Happy Customers

Our passionate and global customer community informs and inspires. Biktrix riders share travel stories and photos, offer tips on after-market upgrades, and connect with each other through their common bond as Biktrix eBike owners.

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Real Customers. Real Stories

Read below as real customers share their experience with their Biktrix eBikes and how much everyone loves our electrical bikes!

Cancy C

"It Gave Me An E-Grin From Ear To Ear."

1st ride was 20 miles from home & it gave me an E-Grin from ear to ear! With the speed, torque sensor and thudbuster, I was blown away!

Michael D

"Things Have Changed"

Los Burros road, Pacific Valley, Big Sur, CA. I tried to ride up this grade as a young flatbelly, but the best we could do was park one car at the bottom, and drive the bikes to the top. Now, things have changed.

Daird M

"Priceless."

Being able to go faster than mosquitoes: PRICELESS!

Michael B

"The Smiles And Miles Continue."

Took my Stunner X on my first off-road ride...  The "Smiles & Miles" continue!  It was amazing! Handled the hills and bumps like a champ!

A Feeling Of Freedom

At first, Brenda was completely against the idea of an electric bike...
until she rode one for the first time.  Now, her and her husband are
riding more than ever and having a blast doing it! 

Brenda's knee injury no longer holds her back from exploring her beautiful community.  Watch the film to hear their story.

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A Swiss Army Knife of Bikes

Highly recommended if you want a Swiss Army knife of bikes! It's a beast and I enjoy it every time I ride - checks all my boxes and puts a smile on my face.

Thanks to Roshan and the team for a great package!"

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Changed My Life

"As far as I'm concerned the Biktrix Juggernaut is one of the best e-bikes you can buy. The experience matches the specs and won't disappoint. You can find cheaper bikes, but Biktrix knows what they're doing, and they're a great company to deal with both before and after purchasing. It's an awesome bike at a good price and I can't recommend it enough.

Overall I couldn't be happier I made the decision to order the Juggernaut. It hasn't been that long but it's already having a positive impact on my life."

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#ilovebiktrix

CUSTOMER REVIEWS

Based on 4722 reviews
76%
(3602)
11%
(511)
6%
(282)
3%
(119)
4%
(208)
Climbs!!

Remote reprograming session was the fix! Climbs the mountains now.

Didn’t use it yet.

Pads

10/10 and they arrived to Texas in 28 hours

Good battery and bike brand charger

Battery is new and came with bike brand charger which is a plus, also the delivery time was surprising expedient which makes it feel like money well spent

R
Kutty X 2
Ryan Adams

Kutty X 2

Electric Bike Replacement Charger

Range extender Our

The battery the bike comes with maybe all you need if you’re just going for a day ride. the extra battery is like insurance , it’s there if you need it.

Very comfortable

M
SRAM NX 11-Speed Cassette
Michel GUILLEMETTE

Part was shipped quickly

Lock ring tool

The lock ring tool made the job easy and did not damage the lock ring

[Select] Range Extender Kit for Duo Series

Perfect seat riser for my bike.

This accessory is a perfect fit and greatly enhances my riding experience.

Bike Carrier

I noticed that the wire for the head light is not long enough. Any thoughts

Center Bolt Kickstand

Wren star ratchet rear hub juggernaut FS PRO

Get one when you order your bike, the 1,000 Watt motor will wear out the original one in about 600 miles or so, and this may depend on the type of riding you do. I ride off road up and down mountains. They got me a new hub and wheel in about a week. Thanks bike people for getting the parts that I need to the USA, asap. 😊✌️🤙

L
Biktrix A-Bars
Latin Louie
A-Bar review

I personally like to sit up-right for comfort, the A-Bars give you that type of posture when riding. Plus, you get lot's more room for accessories if you need that.

After a month now.

It's not easy to give a review with a brand-new bike with only just over 100 miles on it. Buying a new bike this time of year here in the NW of the United States we don't get to ride much being the weather sucks your soul more than you can ride. I find the quality and finish of the bike is very good. Very solid in every way. It's a bit slow in the first 2 PAS modes for my comfort. But understanding how much volts it uses, or let's say how much it doesn't use on the batteries is a plus. But a bit slow. If you put the bike in PAS 3 and above it does fine with keeping pace with others. I'm 5'8 tall. I got the smaller frame bike 17 I think is what it is. I have to raise the seat fairly high for my legs to be comfortable riding. So, it makes me feel like I'm kind of high over the bike. I'm sure over time that should calm down for me. I like the bright yellow color I choose for the frame. The black accent help with the overall look of the bike. The A bar was to flat for my liking. I gave it to a sibling to put on his bike. I bought the real Jones Bike H bar with a 2.5 lift. It feels a lot better on my shoulders. I'm getting use to the Wrem front forks and the Wren rear hub. I got help from Tej with programing my Ultra motor. I thank him very much for his help. The small change in programing I think will help the bike overall feel and keep me wanting to ride the bike more than the other 3 ebikes I own. I would like an invite to review the bike maybe this time next year. And see how many miles I get to put on it by then. Overall, I would recommend buying this bike if you want a large hunting frame bike that is very comfortable with full suspension and is powerful in higher PAS. But with city street manors. I went with the 26x4 inch fat tires. for riding in nearly all conditions. It will with ease.

Happy Commuter

I recently purchased a Juggernaut Classic and I couldn't be happier. From the time I ordered it the delivery process went well and on time. Assembly was easy and I'm not that mechanical. I commute to work now and my Juggernaut runs extremely well. I'm very happy with my purchase. Thanks Biktrix!!

Love my new hub duo small

This is our third Biktrix e bike as we purchased two hub duo’s last year one for our daughter and then my husband got one. They love the bikes and the bikes have never had an issue so far. I am a little shorter than my daughter and although I liked riding her hub duo I found it a little big for me so I decided to get the hub duo small. I’m so glad I went with the small version as I find it more enjoyable to ride and I feel more comfortable. I would recommend a Biktrix e bike to anyone considering buying an e bike. I would like to give a shout out to Clayton for his great customer service. Thanks Leanne

New cranks for bafang Ultra

These 20mm shorter cranks work better than the oem 170mm cranks. Less hits to the ground.

Juggernaut Ultra FS Pro 3 Fat

Great New Display

When I damaged my old display, I needed help. Biktrix’s was great answering my questions, the new display got here really quickly, and it’s better than the original. Thanks!

L
Juggernaut Ultra Duo 2 Step-Over
Latin Louie
Great Bike, well made and have had it for one week now!

I am really enjoying riding my new Juggernaut Ultra Duo 2 Step-Over. It has been 5 years since I have had ridden a bike. My old English 10 speed with the skinny tires got ruined in a flood and I never replaced it until now. I carefully investigated many of the available E-Bikes and listened carefully to many of the reviews on Biktrix Bikes. I made a decision to buy one and very happy that I did. Power assist is a different feel, and I am taking is slowly as recommended. The Biktix staff has been most helpful and you can't ask for more than that. I highly recommend getting your E-Bike from this company.

The best

The best shipping , the best bikes .and biggest smiles

A little high for a 5’10” but it’s great to be the king!

Bought the juggernaut because i wanted a bike that would support my excess weight, i have had a chinese eBike in the past and it was not pleasant to ride. But with a juggernaut, its night and day in difference. I love everything about it, had trouble assembling and testing it but the support staff really reacted on the double, i feel confident that i will get superb after sale service if i ever encounter any issues. When I’m riding my bike, people turn their heads in admiration when i ride in the streets, people , like me, are impressed ( and sometimes, intimidated) by the impressive frame of the bicycle, built to last and to impress so yes, its good to be king! Like i said, its a bit high if you want to stand over the step over frame of the ebike with both feet remaining on the ground but i manage. Thx Biktrix!